What My Clients Say
Hear directly from those who've experienced my services
Welcome To My Testimonial Page
Choosing the right real estate agent is a significant decision in anyone's home buying or selling journey. The best way to know an agent's efficacy and commitment is through the words of those who've been on this journey with them.
Our client testimonials provide an unfiltered view of the experiences, the challenges, the moments of doubt, and ultimately, the successes they achieved with Shepard by their side. Whether buying their first home, selling a cherished family property, or finding that perfect neighborhood, these stories are a testament to dedication, expertise, and genuine partnership.
Dive in and hear the tales of dreams realized, obstacles overcome, and journeys worth remembering.
"I met Shepard in January, 2022, and we got to know each other over the following months as we searched for a house or condo in the Seattle area. I was moving from out of state which meant that Shepard needed to make several accommodations on my behalf. Among the things Shepard did to make the "remote buying" experience work well: 1) he was patient!, 2) he created narrated video walkthroughs of properties to show and tell me what the listing couldn't, 3) he thoughtfully engaged in a number of text/email/phone exchanges as we refined the search, and 4) he involved my adult son (who already lived in Seattle) in tours. There were times I felt embarrassed to ask Shepard to look at yet another property, but Shepard took it upon himself to tour listings even without my asking. It took nine months (emphasis: Shepard is patient!), and ultimately we found and closed on a very desirable condo in downtown Seattle. As a side note: Through this process I also learned a little about Shepard's background. Among other things, he is a concert violinist as a member of the the Seattle Symphony, a personal investor in income-producing real estate and a chess player. Shepard brings unusual depth, life experience and perspective to the table which I have come to respect and found very helpful during our engagement."
- Robert Botchek
“We had the pleasure of working with Shepard on a complex real estate transaction, and his exceptional service and expertise made… ALL… the difference! Despite limited information due to it being an estate sale, Shepard went the extra mile to uncover valuable details… most of the time without us even asking! For example, to help us better understand the performance of a feature on site, he reached out to multiple service providers in the area and discovered one company that’s been providing service to the property and promptly obtained the valuable service records… something even the seller didn't have at the time of the listing! Shepard's patience and willingness to answer our questions were remarkable. He was responsive to calls and texts, always ensuring we felt supported and informed. His extensive knowledge of real estate matters provided us with valuable insights throughout the process. What truly stood out was Shepard's trustworthy and non-pushy approach. He consistently prioritized our best interests, and his integrity was evident in every interaction. And of course, he found us an Amazing property that not only checked every box on our wish list, but also has tremendous value-add potential. All in all, Shepard exceeded our expectations with his professionalism, responsiveness, and expertise. We highly recommend him to anyone seeking a real estate agent who will go above and beyond to ensure a successful transaction. Thank you, Shepard, we look forward to working with you again in the future!”
- pj9snqdk6y
“This is the third time we worked with Shepard during the past year and a half! He has done an amazing job assisting us in acquiring investment properties. His expertise and dedication have been instrumental in our success. First and foremost, he’s a top-notch communicator. He takes the time to truly understand our requirements and preferences, ensuring that he presents us with options that align perfectly with our investment goals. He has managed to win the ideal property each time, exceeding our expectations with his keen eyes for details and understanding of our needs. One aspect that sets our realtor apart from others is his invaluable wealth of knowledge, derived from his own investing background. His insights and experience have proven to be immensely helpful throughout the process. From understanding market trends to identifying properties with potential, his expertise has provided us with a distinct advantage and a greater sense of confidence in our investment decisions. Honesty and integrity are traits we highly value in a realtor, and Shepard embodies these qualities to the fullest. A recent incident highlighted his commitment to transparency and our best interests. When we expressed interest in a higher-priced property, he gave us his sincere opinion, outlining why it may not be the right investment for us. Rather than pushing us towards a higher commission, he recommended an alternative property at a significantly lower price range. Not only did he guide us to a wise investment choice, but he also helped us secure it below market value by an astounding $150k while winning a bidding war nevertheless. Such honesty and dedication are truly commendable. In conclusion, our experience with Shepard has been nothing short of exceptional. We wholeheartedly recommend his services to anyone in search of a realtor who consistently delivers outstanding results. With him by your side, you are in good hands!”
- mhu011
“Shepard has a wealth of knowledge and skill that I was able to leverage as a picky Seattle buyer. He went above and beyond by making visits and contacts and staying in close communication as we searched for and eventually closed on a house.”
- Jamin King
"I am pleased to write this review about Shepard who represented us when we bought our home in University Place, WA, in the summer of 2022. I would declare Shepard as a super quintessential professional. He is not a typical broker who would simply open the doors of the houses for you and stay quiet having no answers to your questions, or google it at the moment. He is well informed and would alert us of the pros and cons of both the structural and functional aspects of the building. I was impressed when I saw him walking inside the house barefoot. When asked why he did not wear the shoe covers or socks, he said he wanted to "feel" the house! He demonstrated that cared about our living in our new home rather than remaining focused on selling the house to us by any such means as speaking highly about the house, the owners and/or the neighborhood. He employed his twenty plus years of experience of purchasing (and managing) several independent single-family homes and looked carefully at the various aspects of the building, the neighborhood (safety, schools, flood situation, if any, etc.) as well as at strategizing the purchase. He intelligently placed our offer with escalation clause when we really liked the home and decided that that was the house we wanted to live in. Shepard showed no reluctance in informing us of any possible work that we would need to do on the building after the purchase. He is masterful, analytical and diligent. He is a culturally responsive communicator and he displayed outstanding professionalism throughout. It has been a pleasure working with Shepard. I would highly recommend Shepard to any serious buyer."
- Samy Elangovan
“Shepard is professional, sharp and engaging. He helped us purchase an investment property that's now generating good cash flow. His knowledge covers a broad range from the negotiation to inspection, budget estimate, contractor referral etc. We feel to be in good hands when working with Shepard. Highly recommended!”
- onemorezero
“Shepard was amazing as an agent--lightning fast communication, very knowledgeable, quick thinking. All of this helped us secure a place very quickly and easily in a competitive market; we had a winning offer in place within 24 hours. He stayed in touch throughout the whole process, even after closing. Highly recommended!!”
- lulichbe4
“A few months ago, I started my journey trying to buy my first home in the Seattle area. It was really intimidating trying to buy a house in an insanely hot market with such limited supply. Shepard Fei was not just a dedicated agent throughout the entire process - he went above and beyond, educating me on the entire process of buying a home including: types of properties, mortgage options, negotiation strategies to out-compete the competition, closing, investing, and more. Shepard is unique in that he has real-world experience buying, selling, building, fixing, flipping, investing, and renting properties. His insight quickly helped me learn everything I needed to in order to pick the perfect home based on my own goals. His always-on availability and honest, proactive communication was invaluable to making me feel completely comfortable and succeed in the home-buying process. I would strongly recommend Shepard to anyone looking for an agent.”
- Socratic Panda
“Shepard brings much personal experience as an investor focused realtor and helped me purchase my first single family home to rent. Besides helping me win an offer in this incredibly hot market, he has become a mentor, walking me through the steps and processes for my first rental property and connecting me with the right people. He also was not afraid to get his hands dirty when assisting me in the set-up of my property. I highly recommend him!”
- Nathan Chan
Find your home here.
Navigating the Market
The real estate market is hyperlocal. It’s not about what homes are selling for on average nationally or even across the state; it’s about what is happening in your neighborhood.
I am your local expert and can provide up-to-date information on home values, strategies for buying or selling, and market trends. I have chosen to partner with John L. Scott in part because they are an industry leader that is continually recognized nationally.